Customer Services

Customer Response Centre

Toshiba’s Customer Response Centre team are available to help you, whatever your requirement. All switchboard options go direct to individuals with access to information on stock availability, pricing and deliveries on both spares and air conditioning equipment. In addition technical and warranty enquiries are also supported through these options.

For all Customer Service enquiries, please contact:

Customer Service Helpline
0870 843 0333

Technical Support

Toshiba has a dedicated UK Technical support team on hand 24 hours a day, 364 days a year to offer support to end users and installers, unique to Toshiba in the UK. Whether the requirement is for urgent technical assistance on all Toshiba air conditioning products including Split and VRF systems, spare parts or on a specific project. In addition, on-site assistance for fault diagnosis or VRF system start-ups.

The Toshiba Air Conditioning technical team are dedicated to helping you

For technical enquiries concerning products purchased direct from Toshiba Air Conditioning, please contact:

24-hour Technical Help line
0870 843 0333 Option 7

If you purchased a system from a Toshiba Air Conditioning distributor, or approved installer you can also contact them directly for technical help.