Welcome to the Carrier Solutions UK Training Academy

Here you will find information on our in-house technical training, CPD training and links to our online training portal which also gives access to various training and informative videos covering a range of Carrier and Toshiba products. This training and information is available free of charge to all UK and Ireland customers.

Many of the courses are optional but completion of the below courses are required to comply with the terms and conditions for all types of 7 year warranty 

  • Toshiba DI – SDI / Residential Installation & Service
  • Toshiba VRF Installation & Service
  • Toshiba Controls

Further courses on design and application as well as technology subjects such as compressor technology are also available.

The training will be carried out at our 5 main training facilities (London Colney, Stockport, Telford, Wakefield & Plymouth) in the UK & Ireland. This training course is split over two days lead by one of our technical engineers.

The training covers the 3 courses (DI/SDI, VRF and Controls) needed to achieve the 7 years warranty. On day one you will cover the Toshiba VRF range including installation and service. On day two you will cover the DI/SDI range and controls also including installation/service. After every course you will then complete a quiz if successful you will then pass that part of the course.

Engineers will gain all the knowledge needed for working on Toshiba units and systems in the future. After you have completed the training course you will be able to download your training certificate via the training portal.

Benefits of Face-to-Face Training

  • Face-to-face engagement with our technical engineer
  • Training facilities with all the latest live test system allowing you to get hands-on
  • In depth discussions on key topics
  • Gain warranty accreditation over just 2 days
  • Multiple dates and locations to suit you

The online training was launched to augment our popular classroom-based training courses and is aimed particularly at busy engineer’s keen to update their skills at a time to suit them.
It enables customers to learn at their own pace, in order to qualify for our 7 years warranty.
To ensure users have absorbed key principles and knowledge, courses conclude with an assessment quiz. Upon successful completion, a printable certificate provides proof of the achievement.
From 2023 engineers must complete the VRF installation/ service course in house. This is as a result of launching the new Toshiba VRF R32 offering.
DI/SDI and controls can still be completed online.

Benefits of training online

  • Personal account with your own log in
  • No time limit – complete at your own pace
  • Removes the need to physically attend training and lose a working day
  • Free and available 24/7 365 days a year
  • Instructional videos/online guides
  • VRF in depth instructions.
  • Downloadable content which can be used on site as a reminder
  • Certificate printable on completion for instant proof

Also now available through the online training portal, a new Continuous Professional Development (CPD) programmes for consultants, installers and end-users wishing to update their knowledge on key technical and legislative topics.
The courses are certified by the Chartered Institute of Building Services Engineers (CIBSE), and those attending gain credits towards their annual personal CPD learning programmes.
The focus of the programme is on improving understanding of the impact of new legislation on air conditioning for buildings, improving system design and product application for energy efficiency and environmental protection.

Our CPD Courses are delivered by CIBSE approved presenters, a full list of these presenters can be found on CIBSE’s CPD Directory

All our presenters have a wide knowledge base and experience in the HVAC industry to enable them to deliver our range of CIBSE Approved CPDs with a consistent high quality of delivery of the presentation material.
Our CPD material is regularly reviewed to make sure they continue to be engaging, of the latest relevance to the industry subject matter we are presenting and support learning to enable attendees to achieve the highest levels of information retention as possible.

Upon completion of the CPD courses we provide an attendance form that enables us to collect attendees details so we can issue them with a CIBSE CPD certificate for the successful completion of the course and details of the CPD credits (hours) awarded. We also provide a short feedback form that enables us to collected valuable data regarding the delivery, course content and future courses that may be of interest to the attendees that helps us to continually improve our CPD offering.

Our CIBSE approved courses can be delivered to you at a location to suit you. Choose from one of Carrier Solutions UK’s offices, our network of distributors premises or at your own office locations.

If you’d like to learn more about our CPD courses, simply get in touch using the form below.

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